Returns & Exchanges
Due to the sensitive nature of electronic components, we accept returns on unused, unopened items within 30 days of delivery.
1
Request RMA
Contact our support team to receive a Return Merchandise Authorization number.
2
Pack Securely
Place items in their original packaging with protective terminal covers to prevent short-circuiting.
3
Ship Item
Affix the provided return label and drop the package off at an authorized carrier location.
4
Inspection & Refund
Our technicians will inspect the cells for voltage stability and usage marks before issuing a refund.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing